FAQS
Q1: How are your Nails made?
A1: Our Handmade Press on Nails is handmade by experienced craftsmen. Each set of Nails has been carefully designed and crafted to ensure its high quality and uniqueness. We use quality materials, including top-quality glues and powders, to ensure you get lasting beauty.
Q2: How soon will my order be shipped?
A2: We usually ship your order within 1 to 3 business days after receiving it. Please note that this does not include weekends and holidays. If you need faster processing times, we offer express processing and shipping options, please contact us for specific information. Out of stock products we will deliver within 7 days, if your order is out of stock, we will contact you by email. If you do not accept this production time, you can choose to refund before delivery.
Q3: How to choose the right size?
A3: We have provided a size chart, but please note that different shaped Nails sets may fit in different sizes. We recommend that you read the description of each shape carefully to make sure that the size you choose is right for your nails. Please refer to our sizing guide for details.
Q4: How to improve the service life of Nails?
A4: With proper care, your nails can last for two weeks or more. Here are some of our suggestions:
Clean your nails: Always make sure to start painting your nails with clean, dry nails. Make sure all the old nail polish is removed and gently wipe the surface to create a smooth canvas.
Firm adhesion: Apply the brush glue evenly to the natural nail. Attach the pressure nail firmly to the natural nail, making sure there are no air bubbles underneath.
The right size: Nails that are too small or too big can shorten the life of nails. Shaping and trimming these nails so that they fit perfectly to your nails will greatly increase their longevity.
Q5: Can I cancel or return an order? (Whether to return)
A5: Due to hygiene reasons, we are unable to accept returns or exchange Handmade Press on Nails products. We recommend that you carefully check your selection when placing your order to ensure satisfaction. Cancellations will be reviewed on a case-by-case basis, although generally no refunds, exchanges or cancellations are offered. If you need to cancel your order, please contact us for support.
Q6: What payment options are available?
A6: Currently only paypal is supported.
Q7: How can I contact you for more help?
A7: If you have any questions or need more help, we are here to support you. You can contact us at the email address or phone number provided on the Contact Us page. We will do our best to answer your questions and help you.
E-mail: service@cenisy.com
Instagram: @CenisyShop
Q8: What should I pay attention to when maintaining Nails?
A8: To ensure that your Handmade Press on Nails stays in top condition, avoid direct contact with sharp objects, avoid using strong chemicals (such as vinegar or acetone) when working with Nails, and regularly inspect and reglue any Nails that may become loose.
Q9: How long does Nails last?
A9: The longevity of Nails depends on a number of factors, including your frequency of use and maintenance. Typically, they can last for weeks. If necessary, you can always re-paste them to extend their service life.
Q10: How is the Nails removal process?
A10: To remove Handmade Press on Nails, it is not recommended to tear them off to avoid damaging natural nails. It is recommended to use a mild pine tack glue or follow our removal guidelines."
Q11: Is Nails suitable for long-term use?
A11: Handmade Press on Nails is suitable for long-term use, but we recommend re-pasting them every two weeks to a month to keep them in top condition. This will help keep the natural Nails under your nails from becoming too long.
Q12: How to store Nails?
A12: To maintain the quality of Nails, store them in a dry, dark place away from direct sunlight and high temperatures. We also recommend keeping them in the boxes we provide to prevent damage.
Q13: Can I use a Handmade Press on Nails in the pool?
A13: We recommend avoiding Nails in the pool as chlorinated water and chemicals may affect their bonding. If you are planning activities in the water, you may choose to use waterproof glue to reinforce them.
Q14: How do I clean Handmade Press on Nails?
A14: Wipe Nails gently with mild soapy water to clean them. Avoid using strong chemicals or organic solvents to prevent surface damage.
Q15: Will Nails harm my natural nails?
- A15: Handmade Press on Nails will not damage your natural nails if installed and removed correctly.